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POINTELLE KNITTED DRESS £75.00 each at Crew Clothing Company

07/02/2022
Crew Clothing Company Customer service information as featured below:

 

If there's anything else you need, including any help with your online ordering, please don't hesitate to get in touch by emailing us using our online form.

  

Alternatively you can call us:


UK
0333 121 1993

 

Overseas
+44 (0)208 875 2336

+44 (0)333 121 1993

We're available to take your call: 9-6pm Mon-Fri; 9-5pm Sat.

Outside of these times we'll be responding to emails and have Live Chat available whenever possible.

DELIVERY & COLLECTION

Once your order is ready, we'll send an email confirming all the details of your delivery including carrier and tracking information - and we won't charge your credit or debit card until this is done.

UK Delivery Options:

Standard delivery £3.95 (Free on orders over £30 - UK maindland orders only)

Your order should be with you within 3-5 working days. This is longer than we would like due to high order volumes and carriers being particularly busy.

Thank you in advance for your patience with this.

Express delivery £5.95 Order by 5pm Mon-Thurs and receive your order within 1-2 working days. Excludes Salcombe Gin products.

Our express services are only available to addresses within England, Wales and Scotland (excluding Scottish Highlands & Islands: HS, IV, KA, KW, PA, PH, ZE).

 

When placing an order for delivery within Northern Ireland, UK should be selected as the delivery country. 

 If Next Day is then selected, delivery to Northern Ireland will take 2-3 working days.

Click & CollectCrew Clothing Stores: FREE 2-3 working days. Order by 4pm Mon-Thurs to recieve your order within 2-3 working days in store.

Hermes Parcel Shops: £3.50 (free when you spend £50 or more) delivered within 3-5 working days.

For both Click and Collect options, as soon as your order arrives in store we'll send an email to let you know that it's ready for collection.

When collecting your parcel, please remember to bring with you the payment card used, or valid photo ID for PayPal.

Gift Cards These can be bought instore or delivered for free.


Standard UK Delivery via Royal Mail tracked : 2 - 4 working days (Mon-Fri excluding public holidays)


Standard Europe Delivery: 5 - 7 working days (Mon-Fri excluding public holidays)

Standard Rest of the World Delivery: 7 - 12 working days (Mon-Fri excluding public holidays)


International DeliveryEU express delivery £9, 2-3 working days via Fedex.

Rest of world standard delivery £15.95;


we are experiencing delays so please allow up to 20 days.

Rest of world express delivery £22.95, 3-5 working days.

Local import duties and charges may apply. 

Please contact your local customs office for more information.Unfortunately Salcombe Gin products are not available for international delivery.

Express deliveries are sent via Fedex and require a signature upon delivery.

(Deliveries with Fedex cannot be made to BFPO or PO Box addresses, Russian Federation, Monaco, Tenerife or Mallorca.)

EASY RETURNS 

 

We want you to be 100% happy with your purchase so we're giving you 3 months to decide whether you'd like to keep it.

If within that time you decide it's not right for you then simply return any unworn items, in their original packaging and with the tags attached, along with the original receipt to receive a refund or exchange.

You'll find a free pre-paid returns label in your order but if you don't have one then you can create a QR code to take to your local Post Office by clicking here.

 

If returning your item by post then you should usually receive your refund within 14 days, although this may be longer during particularly busy periods.

 

For faster returns, please visit one of our stores. Here we can process your refund straight away, with payment then usually showing within your account within 3-5 working days depending on your bank.
Unfortunately the free returns label does not apply to Salcombe Gin products, which will need to be returned directly to Salcombe Gin at the address at the bottom of the page. 


WAYS TO RETURN 

 

 ROYAL MAILComplete the returns form on your Despatch Note and enclose within the parcel.


Attach the pre-printed Royal Mail label from your Despatch Note and take to a Post Office.


Please ensure you obtain proof of purchase.

You should usually receive your refund within 14 days, although this may take a little longer during particularly busy periodsFree with pre-paid label.


ROYAL MAIL COLLECTION

Complete the returns form on your Despatch Note and enclose within the parcelAttach the pre-printed Royal Mail label from your Despatch Note.


Visit Royal Mail and follow the online instructions.
You should usually receive your refund within 14 days, although this may take a little longer during particularly busy periods60p paid directly online to Royal Mail at official website.


https://www.royalmail.com/track-my-return/pick-a-retailer/


DPD PARCEL SHOPS


Return through DPD's store network of over 6,000 Pickup Shops, open 7 days a week, early until late.


Complete the returns form on your Despatch Note and enclose within the parcelPrint a label by clicking the adjacent link and following the online instructions.


You should usually receive your refund within 14 days, although this may take a little longer during particularly busy periods. 

 

£1.00 fee to Start a return

CREW STORE


No printer required, simply take proof of purchase for a refund or exchange.


Your return or exchange will be processed immediately but any refund may take 3-5 working days to show in your bank account. FREE of charge.


The small print


Unfortunately we're unable to reimburse the cost of any return postage paid directly or for any returns sent before free returns were offered.


Salcombe Gin products may be returned if unopened and in their original packaging. 


They will need to be returned directly to Salcombe Gin at the following address: 


Salcombe Distilling Co., Unit B, Station Yard Industrial Estate, West Alvington Hill, Kingsbridge, TQ7 1ES. 


The return cost will be at your own expense unless the item is faulty.
Unless faulty, items can only be returned for a refund or exchange if unworn, with original tags in place and in their original packaging.


Unless faulty, we are unable to accept the return of underwear. 


Swimwear is only returnable if unworn, with the hygiene strip and original labels in place. 

 

If exchanging items and the value of the new item is less than that of the one you are returning, we will refund the difference via the original payment method. 

 

If exchanging items and the value of the new item is greater than that of the one you are returning, additional payment will be required. 

 

Where payment has been made via PayPal,If the new item you would like is of greater value, a new order will be required. 

 

Replacement items will be sent free of additional delivery charges.
If returning a single item to us from an order placed under a multi-buy offer, this may be exchanged for an alternative product included in the same offer. 


Alternatively the balance refunded will take into account the undiscounted price of the retained items. 

 

In cases where Crew Clothing items have been purchased elsewhere, from a Department Store or independent stockist, we are unable to issue a refund/exchange. 

 

If you've lost your receipt or despatch note, we can exchange items at the current selling price only. 

 

Please also note your right to cancel any product purchased here.

Available at Crew Clothing Company (CCC) today for your deal.

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This post is not sponsored by CCC, all information is for customer reference only to help with contact all property rights belong to the featured companies in showcase.


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