
Shocking news 6
Whether there should be fewer face-to-face appointments with doctors, the DWP, and other services for people with anxiety and other mental health disorders is a complex issue. For some, in-person meetings can feel overwhelming, triggering panic, worry, or physical symptoms that make it hard to attend. In these cases, alternatives such as phone calls, video appointments, online forms, or written communication can reduce stress and make it easier to access support and treatment without the added pressure of travelling, waiting in busy environments, or speaking in front of strangers.
However, face-to-face appointments can also be very important. Seeing a professional in person can help build trust, allow for more detailed assessments, and make it easier for doctors or support workers to notice non-verbal cues, changes in mood, or signs that someone might be struggling more than they say. For some people, leaving the house and attending appointments can be part of their recovery, helping them gradually build confidence and social skills in a safe, structured way.
A balanced approach might be most helpful. Services could offer a choice between in-person, phone, and video appointments, allowing individuals to select what feels safest and most manageable at different times. For example, someone might start with phone or video calls when their anxiety is severe, then move to occasional face-to-face meetings as they feel more able to cope. Clear communication, flexible options, and understanding from professionals can make a big difference in ensuring that people with anxiety and other mental health disorders receive support in a way that respects their needs while still providing effective care.














